Nov 30, 2023 - GMail Goes Down

Today, November 30, 2023, Gmail experienced an outage, marking a significant service disruption for the popular email platform. As of writing this blog post, it is still having issues. You can see updates to this incident here: https://www.google.com/appsstatus/dashboard/incidents/Hjq8CpkhWroicw7R1wSh.

According to reports, over 560 users and counting are affected by the outage, which was identified and reported by the Downdetector service​​. The last major GMail outage occured on December 14, 2020. https://downdetector.com/status/gmail/

During the 2020 incident, Google's services, including Gmail, YouTube, Google Drive, the Android Play Store, and its maps service, experienced unexpected downtime. The issue was widespread and had a considerable impact on users globally. The outage was primarily due to an internal storage quota issue that affected Google's authentication system, causing high error rates for services requiring user logins. This problem was resolved within approximately 45 minutes of its onset​​. See Techcrunch's article on that incident: https://techcrunch.com/2020/12/14/gmail-youtube-google-docs-and-other-services-go-down-simultaneously-in-multiple-countries/

The most affected locations for the current Gmail outage include Paris, Bogotá, Madrid, London, Toronto, Brasília, São Paulo, Mexico City, Montréal, Sydney, among others, indicating a global impact​​.

Such occurrences underline the vulnerabilities in digital communication infrastructures and the widespread effects they can have, disrupting personal and professional communications across various regions.

Update 13:13 CST

Google engineers are validating the results of the mitigation.

Update 13:33 CST

Kahu Software confirms emails are received to other GSuite recipients.

Update 16:03 CST

Google confirms a majority of users' email delays have been mitigated and they will publish an analysis once their internal investigation is complete.